FAQ

What does OFY in OFYPETS Stand for?

Only For Your Pets

 

What is 'My Account'? How do I update my information?

My account is your one stop to add / remove / change all your details such as Email ID, Phone number, Address, etc. 

It's very easy to update your Ofypets account and view your orders any time through 'My Account'.

'My Account' allows you complete control over your transactions on Ofypets

  • Change your password
  • Track the status of your orders

 

What is the return policy?

We have a very flexible return policy, please refer this section for return policy

https://ofypets.com/info/return_policy

 

How do I reach out to customer care?

Reach us using the following

Phone / WhatsApp - +91 9791009000

Email - Support@ofypets.com

 

Does Ofypets sell pets?

No Ofypets does not sell pets, nor does it encourage buying pets. There are lots of lovely, deserving Indie Dogs n Cats. Adopt :) 

Can Ofypets help me get my dog or cat adopted?

Sure, we can help spread the word :) Ping us to know more

 

Does OFYPETS do any CSR?

YES! Apart from feeding tens of loving & very deserving Indies, we also support NGOs such as BMAD, Second Chance Animal Trust, Cattitude, etc. If you are an NGO and would like to partner with Ofypets, please reach out to us at support@ofypets.com